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24 Hour Cancellation Policy
Your appointments are very important to our Salon team professionals. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide us with 24-hour notice. This way, our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate guests on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or 'no shows' become a habit, our professionals reserve the right to service you on a walk-in only basis.
As a courtesy, we do call, text or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments. When making your appointments online, a confirmation will only be done if you have set this up when making the appointment. You are always welcome to call and double check any appointments if you are unsure.
When you reserve a appointment with us, we reserve that time and make that time slot exclusively yours. These policies allow us the opportunity to alert our standby guests of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies.
SEE YOU SOON!